BCBS 239 – What Are Banks Talking About?
I recently participated on an EDM Council panel on BCBS 239 earlier this month in London and New York. The panel consisted of Chief Risk Officers, Chief Data Officers, and information management...
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How to Improve Cross Sell and Customer Experience in Banking
Customer Experience in Banking I recently refinanced an existing mortgage on an investment property with my bank. Like most folks these days, I went to their website from my iPad, fill out an online...
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What’s Driving Core Banking Modernization?
What’s Driving Core Banking Modernization When’s the last time you visited your local branch bank and spoke to a human being? How about talking to your banker over the phone? Can’t remember? Well...
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BCBS239 for DSIBs and 5 things We have Learned from their Global Counterparts
BCBS239 for DSIBs and 5 things We have Learned from their Global Counterparts With the compliance date for BCBS239 designated GSIBs (Global Systemically Important Banks) just about to arrive in January...
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5 Key Principles for overcoming the challenges of Enterprise-wide Data...
In this blog, we explore the 5 Key Principles required for overcoming the challenges of Enterprise-wide Data Governance. For many Global Systematically Important Banks (GSIBs) the initial deadline for...
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The High Cost of Bad Customer Data in Credit Card Banking
Don’t you hate getting junk mail? Especially those unsolicited credit card offers that try to entice with you more debt? Well I do. It’s amazing how in today’s digital and e-spam crazy days, credit...
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Omnichannel Banking and the Need for Data
The increase in omnichannel Banking requirements drives the demand for high quality, trusted data to support customer engagement regardless of channel and in real-time. So what’s changed? Omnichannel...
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Data Quality Still a Challenge in Financial Services
Data Quality Still a Challenge in Financial Services Despite significant investments in Data Governance programs, Chief Data Officers, and Tools, financial services companies (buy side, sell side,...
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Digital Transformation in Retail Banking and the Role of Data
Digital Transformation has become a major agenda item for many Retail Banks. In this blog, I wanted to explore some of the reasons behind this. We will explore what Digital Transformation might mean...
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Great Customer Experience in Financial Services Starts with Fit for Use Data
We all know that customer experience is pivotal for attracting and retaining customers in the banking industry. I recently had an interaction with my bank that brought this home in a big way. A few...
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